Place of Work: Lower Saxony
Your task:
- Implementation of restructuring plans
- You lead a team in Germany and the Netherlands and prepare it for new challenges.
- (Change Process) You demonstrate customer orientation and service awareness to the team.
- You are an inspiring doer who picks up the team and develops them further.
- You professionalize the sales performance of the office team.
- You work at least 4 days on site in the office in Hanover and travel approximately every 6 weeks for around 4-5 days to the European team in the Netherlands, which you lead in the same way as the team in Germany.
- You are goal-oriented, have a strong ability to implement things and are still a sociable person who gets your team involved. You will travel around 20% (route: Hanover-Netherlands)
Advantages:
- You come from the following industries: mechanical engineering, logistics, automotive, technical sales or another industry.
- You are familiar with the day-to-day business of the office.
- You are an open personality who sees more opportunities in changes than the additional work involved.
Prerequisites:
- Completed training or university degree Experience in sales/customer service You have team management experience and intercultural understanding.
- At least good knowledge of German and English, other languages are an advantage, e.g.
- Belgian, Dutch, French.
- Experience in customer service and in articles that require explanation
- Call center experience is an advantage
- Technical understanding Stress-resistant and solution-oriented
- Strong ability to implement things and strong leadership qualities (inspiring people)
Type of Position: Customer Service Team Leader
Salary: For this position, a gross annual salary of €75,000 is planned, with the willingness to pay more depending on experience and qualifications. A company car, laptop and cell phone are also included.
